Pre-sales support

There is available our team of product managers who answer your technical questions. If you are unsure about the inclusion of your query by a product range, you can use the public address This email address is being protected from spambots. You need JavaScript enabled to view it..

Or you can go directly to a particular technician:

This email address is being protected from spambots. You need JavaScript enabled to view it. - the area of automation (control systems, software, terminals, etc.) - tel.: +420 321 742 023
This email address is being protected from spambots. You need JavaScript enabled to view it. - the area of drives and soft starters - tel.: +420 321 742 031
This email address is being protected from spambots. You need JavaScript enabled to view it. - an area of low voltage devices and sensors - tel.: +420 321 742 016
This email address is being protected from spambots. You need JavaScript enabled to view it. - the area of industrial networks- tel.: +420 321 742 036 
This email address is being protected from spambots. You need JavaScript enabled to view it. - technical consulting Safety Project at the customer - tel.: +420 725 525 672 

 

After sales support

This support is provided by Rockwell Automation Services

The phone support of Rockwell Automation products, their installation and programming of working time is determined by a new call center on +420 284 015 911 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it..

For support outside of working hours or to support an application software can use the technician, who provides emergency service on base of paid service contract. The technician will usually first try to help remove the fault over the phone. If this attempt fails, he comes to your facility. For the best remote diagnostics can be installed modem in your plant and agree on how to connect. Then our technician can work almost as well as when it is present in your plant, and quickly and effectively diagnose the problem.

 

Training

Professional training and courses provided by Rockwell Automation in its training center, more information can be found on the Rockwell Automation website.

the area of automation (control systems, software, terminals, etc.) 

ABOUT CONTROLTECH

CONTACT

ControlTech s. r. o. 800-volejte
Třídvorská 1574
eco firma small line280 02 Kolín
tel: +420 321 742 011
fax:+420 321 742 022
info@controltech.cz

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